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Returns Policy
If for any reason your are not satisfied with any of the items in your order, you may return it within 30 days from delivery. Garments that have been altered or worn may not be returned or exchanged. You are responsible for shipping charges back to us. If you are making an exchange due to our error, you will be reimbursed for your return shipping cost.
There will be a 25% restocking fee for garments returned for credit that are not exchanged. There will be a 50% restocking fee for all printed items returned, regardless of them being exchanged or not.
Note: Please send the return/exchange via a traceable means such as UPS or FedEx ground so that we have a tracking record if for any reason issues arise. Please also have your shipment insured as we can not claim responsibility for lost packages. Please contact us before shipping as there are several return addresses depending on the product being returned. The most common return address is:
Big and Tall World - returns
2nd Floor
715 North 4th Street
Allentown, PA 18102
Please ensure your name, address, email or phone number, and requests are included.
FOR BEST RESULTS PLEASE CONTACT US BEFORE SHIPPING YOUR RETURN
service@bigandtallworld.com or (877)470-6042
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